RE for Large-Scale Agile System Development

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I am very proud that our project on requirements engineering for large-scale agile system development at the software center is now going into its second year. The software center focuses on speed based on the following themes: Continous DeliveryContinuous Architecture, Metrics, and Customer Data- and Ecosystem-Driven Development. The software center has seen requirements at the end.

Yet, we were able to form a consortium of six software center companies to investigate how current challenges with managing requirements related knowledge limit the speed and potential of continuous, agile system development. The current way of managing requirements in system development might be indeed at its end. Our goal is to uncover better ways that address these challenges while still allowing to fully leverage advantages of agile teams and continuous delivery.

themes

Fig. 1: Themes from our multiple case study relating to the scope of agile development (RQ1), the role of RE in large-scale agile system development (RQ2), and the challenges of RE for large-scale agile system development (RQ3).

We have now published an initial report on these challenges based on an exploratory multiple case study with four companies in Fall 2016 (see an overview of the challenges in Fig. 1 and details in the pre-print below). In this paper, we come to the following conclusions:

  1. Challenges of RE for large-scale agile system development relate to themes-origcommunication and knowledge management. While related work implies that communication challenges are mitigated by agile approaches and less prominent in agile RE, all our challenges relate to communication and knowledge management. Both aspects are at the core of Agile and RE, indicating a need for fundamental research in these areas specifically for system development.
  2. Challenges relate to two areas of requirements knowledge: User Value and System Understanding. While pre-agile RE approaches differ between user and system requirements specifications, we are not aware of related work that makes this distinction for RE in the scope of agile development. Surprisingly, we found that companies were not very interested in agile RE practices themselves. In contrast, they found it more important to understand how RE can support agile methods in large-scale system development and how agile development can be integrated with existing processes. Our findings indicate that such support cannot be offered sufficiently by traditional, upfront RE. This suggests that continuous and agile development methods on a large scale require new concepts.
  3. Challenges relate to the interplay of stake- holders from three domains: customer, development, and integration & testing. The development domain is generally embracing agility and characterized by a dislike for traditional requirements and bulk updates. The require better synchronization between teams and wish for establishing an agile tool-chain. In contrast, the customer domain is concerned with breaking down customer-visible features in order to communicate customer-value to team. They require better support for writing meaningful user stories and for bridging the gap between plan-driven and agile development. The integration and testing domain is struggling to create and maintain traces and with the fact that user stories and tests are not sufficient to build and maintain sufficient system understanding.
  4. In order to yield their full benefits, agile practices and a holistic system requirements model must be better aligned. Key challenges occur when there is an interaction, or a lack thereof, between the three domains above.

Since the writing of this paper, two more companies have joined our project and we have more closely investigated key challenges in the context of existing system engineering processes and requirements-related artifacts. While we are still working on extending our report on challenges of RE in Large-Scale Agile System Development, we are now, in the second year of this project, turning towards exploring the solution space.

Find more details in the following paper:

Reference: Kasauli, R.; Liebel, G.; Knauss, E.; Gopakumar, S. & Kanagwa, B.: Requirements Engineering Challenges in Large-Scale Agile System Development. In: Proc. of 25th Int. Requirements Engineering Conf. (RE ’17), Lisbon, Portugal, 2017

Pre-Print of the paper: Kasauli2017a

Abstract: Motivated by their success in software development, companies implement agile methods and their practices increasingly for software-intense, large products, such as cars, telecommunication infrastructure, and embedded systems. Such systems are usually subject to safety and regulative concerns as well as different development cycles of hardware and software. Consequently, requirements engineering involves upfront and detailed analysis, which can be at odds with agile (software) development. In this paper, we present results from a multiple case study with two car manufacturers, a telecommunications company, and a technology company that are on the journey to introduce organization wide continuous integration and continuous delivery to customers. Based on 20 qualitative interviews, 5 focus groups, and 2 cross-company workshops, we discuss possible scopes of agile methods within system development, the consequences this has on the role of requirements, and the challenges that arise from the interplay of requirements engineering and agile methods in large-scale system development. These relate in particular to communicating and managing knowledge about a) customer value and b) the system under development. We conclude that better alignment of a holistic requirements model with agile development practices promises rich gains in development speed, flexibility, and overall quality of software and systems.

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Non-functional test oracle problem for continuous delivery

Our paper “Verdict Machinery: On the Need to Automatically Make Sense of Test Results” has been accepted at ISSTA 2016. It is based on Mikael’s and Emre’s Master thesis as well as on a great collaboration with Ericsson AB (see author list below).

Personally, I found this a particular challenging, yet rewarding piece of work, since it brings together aspects of non-functional system testing with process topics such as continuous delivery and quality requirements engineering. Thus, clearly articulating the problem has already been a challenge. But let me give an example:

issta-example

Example of performance goal and performance over a number of deliveries

The Figure shows a fictive example of a performance goal (e.g. number of simultaneous users supported – y-axis). The actual performance (red) changes with each of the 12 deliveries in the example (x-axis). Traditionally, a performance test would fail on delivery number 10, since performance now is below the performance goal (blue). However, this might be unfair and economically wrong.

  • It is unfair, since delivery 5 was actually far more problematic and if delivery 10 was delivered a bit earlier, it would have been accepted.
  • It might be economically wrong, since this delivery probably included good value for the customer, and anticipating performance improving change (delivery 12), a customer might have accepted a temporal breach of the performance goal in exchange for it.

A good verdict machinery in this fictive case should have rejected delivery 5 because of its unusually high performance degradation. Regardless of the concrete mechanism, without an automatic verdict, a large agile organization would need to agree on a case-by-case basis whether a delivery can be accepted or not. This would significantly lengthen time-to-market of all deliveries.

Title: Verdict Machinery: On the Need to Automatically Make Sense of Test Results

Abstract: Along with technological developments and increasing com- petition there is a major incentive for companies to produce and market high quality products before their competitors. In order to conquer a bigger portion of the market share, companies have to ensure the quality of the product in a shorter time frame. To accomplish this task companies try to automate their test processes as much as possible. It is critical to investigate and understand the problems that oc- cur during different stages of test automation processes. In this paper we report on a case study on automatic analy- sis of non-functional test results. We discuss challenges in the face of continuous integration and deployment and pro- vide improvement suggestions based on interviews at a large company in Sweden. The key contributions of this work are filling the knowledge gap in research about performance regression test analysis automation and providing warning signs and a road map for the industry.

Keywords: Non-Functional Testing Oracle; Verdict System; Performance regression test analysis; Automation

Reference: Fagerström, M.; Ismail, E. E.; Liebel, G.; Guliani, R.; Larsson, F.; Nordling, K.; Knauss, E. & Pelliccione, P.: Verdict Machinery: On the need to automatically make sense of test results. In: Proceedings of International Symposium on Software Testing and Analysis (ISSTA ’16), Saarbrücken, Germany, 2016

Pre-print: FIL+2016-ISSTA-Verdict_amchine-camera-ready.pdf

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Herding Cats: Release Management in an Open Collaboration Ecosystem

Next week we will present our work on Release Engineering in the GNOME ecosystem at OSS conference in Gothenburg. This is joint work driven by Germán Poo-Caamaño, in collaboration with Leif Singer and Daniel M. German about release engineering, a growing field of interest within software engineering. We found the GNOME ecosystem particularly interesting to investigate, since such an open source ecosystem has different power structures than a software product within a company. Yet, we hope that our findings are relevant for software ecosystems in general, where the end-product is a combination of software products and services from different ecosystem actors. Especially ecosystems that are not dominated by one particular coordinator or platform owner could benefit from our findings on how GNOME release engineers interact with developers.

Title: Herding Cats – A Case Study of Release Management in an Open Collaboration Ecosystem

Abstract: Release management in large-scale software development projects requires significant communication and coordination. It is particularly challenging
in Free and Open Source Software (FOSS) ecosystems, in which hundreds of loosely connected developers and their projects need to be coordinated to release software to a schedule. To better understand this process and its challenges, we analyzed over two and half years of communication in the GNOME ecosystem and studied developers’ interactions. We cataloged communication channels, categorized high level communication and coordination activities in one of them, and triangulated our results by interviewing developers. We found that a release schedule, influence instead of direct control, and diversity are factors that impact positively the release process in the GNOME ecosystem. Our results can help organizations build better large-scale teams and show that research focused on individual projects might miss important parts of the picture.

Reference: Poo-Caamaño, G.; Singer, L.; Knauss, E. & German, D. M.: Herding Cats: A Case Study of Release Management in an Open Collaboration Ecosystem. In: Proceedings of 12th International Conference on Open Source Systems (OSS 2016), 2016

Pre-print: PSKG2016.pdf

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Scaling up the Planning Game

Our paper on Scaling up the Planning Game: Collaboration Challenges in Large-Scale Agile Product Development has been accepted at XP conference 2016 in Edinburgh. In this joint work of Felix Evbota, Eric Knauss, Anna Sandberg we discuss how a large-scale agile organization can align views of developers and customers in order to incorporate agile values in their planning. For me, this is a particularly interesting topic because it helps (=is a first step) to understand how customer needs and requirements can and should be communicated in agile organizations.

Title: Scaling up the Planning Game: Collaboration Challenges in Large-Scale Agile Product Development

Abstract: One of the benefits of agile is close collaboration of customer and developer. This ensures good commitment and excellent knowledge flows of information about priorities and efforts. However, it is unclear if this benefit can be leveraged at scale. Clearly, it is infeasible to use practices such as planning game with several agile teams in the room. In this paper, we investigate how a large-scale agile organization manages, what challenges exist, and which opportunities can be leveraged. We found challenges in three areas: (i) the ability to estimate, prioritize, and plan; (ii) the context of planning with respect to working environment, team build-up, and team spirit; and (iii) the ceremonial agreement which promises to allow leveraging abilities in a given context.

Keywords: large-scale agile, planning, collaboration, communication

Pre-Print: EKS2016

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Teaching Agile: Project Content vs. Method Content

Last year, we have started an initiative to better align teaching of agile methodologies at Chalmers | University of Gothenburg in various courses on the undergraduate and graduate level. During this work, we found that we are facing very similar challenges. Our discussions have lead to two publications, first at XP 2015 Conference where we received great feedback and encouragement and then at ICSE 2016 conference, where the paper attached to this post was very well received by the program board. We hope that you can join our discussion and our striving for excellence in agile methods education, either at ICSE next month in Austin, Texas or any time by contacting us directly.

This is joint work by Jan-Philipp Steghöfer, Eric Knauss, Emil Alégroth, Imed HammoudaHåkan Burden, and Morgan Ericsson.

Title: Teaching Agile – Addressing the Conflict Between Project Delivery and Application of Agile Methods

Abstract: This paper analyses the changes we have made in teaching agile methodologies, practices, and principles in four courses in order to address a specific dilemma: students need to apply agile methods in order to learn them, but when complementing our courses with applied content, we face the problem that students perceive the learning and application of agile methods as less important than delivering a finished product at the end of the course. This causes students to not apply theoretical process knowledge and therefore to not develop necessary skills associated with working with defined processes in the industry. Concretely, we report on our experience with teaching Scrum with Lego, removing formal grading requirements on the delivered product, emphasising process application in post-mortem reports, and organisational changes to support the process during supervision. These changes are analysed in the context of student satisfaction, teacher observations, and achievements of learning outcomes. We also provide an overview of the lessons learnt to help guide the design of courses on agile methodologies.

Pre-print: SKA+2016 Continue reading

Call for Part.: REFSQ’16 Conference

Early Bird Deadline approaching: Feb-26!

Call for Participation

REFSQ’16 will take place from March 14 -17, 2016 in Gothenburg, Sweden!
The REFSQ’16 special theme is:

Understanding an ever changing world through the right requirements.

Keynote Speakers

  • Magne Jørgenssen, Simula Norway
  • Roel Wieringa, University of Twente, the Netherlands

Scientific Program

21 papers will be intensively discussed in the REFSQ typical discussion sessions.

3 workshops featuring the topics of:

Doctoral Symposium

Posters & Demos Session

Industry Track

Keynote: Sarah Gregory, Intel, USA

7 Industrial Talks and a Discussion Panel

Research Methodology Track

This track features lively discussions giving you the opportunity to learn about research methods used in RE research.

Social Event

Join us for join us for an unforgettable social Event on March 16, including a guided tour in Universeum, Gothenburg’s famous science park, and a delicious conference dinner in its aquarium.

The detailed program is available at: https://refsq.org/2016/conference-program/

The online registration service is available at: https://refsq.org/2016/event-information/registration/


 

This Post was also posted at https://seecgot.wordpress.com/2016/02/19/refsq-conference/